Frequently Asked Questions
We understand that having an ultrasound can sometimes raise questions or concerns, especially if it is your first scan. Our goal is to make your experience as comfortable, informative, and stress-free as possible.
If you can't find the information you're looking for, please don't hesitate to contact our friendly team - we're here to help.
What is an Ultrasound?
An ultrasound exam is a quick, non‑invasive procedure that uses sound waves to create moving images of the inside of your body. You’ll be positioned so the sonographer can obtain the clearest view of the area being assessed. A small amount of gel is applied to your skin, and an ultrasound probe is moved over the area to assess structures in real time. You may feel light pressure, but it shouldn’t be painful. Most scans take 20–30 minutes, and once the gel is wiped off, you can continue with your day. A formal report is then sent to your referring clinician.
Can I bring my family or friends to my scan?
One support person may accompany you into the scan room. For safety reasons, no children under 12 please.
Can I take videos or photos during my scan?
To protect privacy and allow the sonographer to focus fully on the medical assessment, photos, video recording and phone calls are not permitted during the scan. There will be an opportunity to take photos at the end of the scan.
Why do I need a full bladder?
A full bladder helps move bowel loops out of the way and outlines the bladder walls, allowing clearer views of the organs behind it.
Empty your bladder one hour before your appointment, then drink the recommended amount of water promptly so it has time to reach your bladder. You don’t need to be uncomfortably full—if the bladder is too full, images can actually be harder to obtain and it may be uncomfortable for you.
If your bladder is not full ten minutes before your scan, please drink more water. If you are uncomfortably full, you may let a small amount out.
What does a transvaginal (internal) scan involve?
A transvaginal (internal) scan often gives clearer, more detailed images of the pelvic organs or early pregnancy.
Your examination will begin transabdominally (externally), with the probe placed on the lower abdomen to provide an overview of the uterus, ovaries, and surrounding structures.
A transvaginal (internal) ultrasound is performed with an empty bladder. You will be asked to undress from the waist down and will be given privacy. A sheet will be provided so you remain covered and comfortable throughout the scan.
The sonographer will explain each step and check in with you throughout.
You may insert the probe yourself, or the sonographer can do this for you.
The transvaginal probe is narrow, covered, and lubricated.
The scan is usually not painful, though you may feel some pressure.
You can decline or stop the transvaginal scan at any time, and you are welcome to bring a support person.
I have a referral form for another provider - can I still use it?
Yes. We can accept referral forms from any provider; however, all scans do require a referral form.
When will my results be available?
Results are sent directly to your referrer, usually electronically. Most reports are completed within 24-48 hours, with urgent cases prioritised.
What if I need an X‑ray as well as an ultrasound?
We provide an ultrasound‑only service. If your referral also includes an X‑ray, you may copy the form and have the X‑ray performed elsewhere. If this is done before your ultrasound, we can upload the X‑ray images to our system for the radiologist to review during reporting if needed.
How much will my scan cost?
ACC scans: $40 surcharge
Maternity scans: $30–$90 depending on the type of scan
Hospital‑referred scans (GP referral through the public system): No charge
Private scans: $300–$500
Do you offer urgent appointments?
We will do our best to accommodate urgent referrals.
Your referrer can contact us directly to check availability.

